Use the drop down list to select the Reason for the Dispute. This information will be exported to the Letter Writer.
Make sure that you select a reason for the dispute.
As in most areas of the software, there are several ways to do everything. You can also set the Credit Dispute Status from this window.
While you are in this window, make sure to set the Follow Up Date. This information will be sent to the Event Calendar and serve as a reminder.